Building customer trust

When you are starting online business, build the customer trust is very important. There are a lot of deceptions in the internet. All people can disguise to be someone and even play around without identity is very easy to do. There is one important formula in the internet. The item will be delivered only if the buyer has transferred the payment. If you don’t follow this law, your online store will be bankrupt. But this condition is risky by the buyer. You can imagine that you are the buyer. You have transferred your payment but the seller is not delivering your ordered item. In this case, trustworthiness is very important to be built. How is the way to build customer trust? First, you have to show your identity clearly. Don’t be anonym in the virtual world! This condition will make your customer suspicious. You have to write your real name, address, and phone number in your website. It will be better if you provide chatting facility. When the customer can speak directly with you via chatting or by phone, their trust will be grow. Second, you should active in the virtual world community. You can active in the mailing list forum, blog community, chat room, and so on. With this method you will be known and you will get the public trust. You also must give the internet user high quality information. Basically, a lot of people dislike the advertisement. Moreover, if your website is still new and your website just contains of product catalog and advertisement, so this condition is bad. You can try to think about Google.com, Yahoo.com, Detik.com, and Amazon.com. What is the cause of their successfulness? The first concept of their successfulness is giving. They give the visitor a lot of useful, interesting, and good information. With this method, the visitors finally fall in love with them. Other important method is using SEO service and link building services. Two methods are very effective too. A lot of people have believed that internet promotion method likesearch engine optimization is good to increase our customer.
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